Testimonials

Our Vision A Reality - 1st September 2009

Dear Oliver, I would like to express our sincere appreciation in making our vision a reality, with the transformation of our previously average backyard into "Tropical Paradise". Never thought this could be possible due to site constraints and access. However, you have been able to achieve this without any hesitation and it has been a pleasure working with you on this project from day one. The man made rock formation, artificial cave waterfall feature & entire landscaping is truly outstanding. Everyone who visits our home cannot believe the transformation and either can we! Thank you again for making this possible for us and we have no hesitation in recommending your Company to anyone who is looking for a talented Landscaper who listens and is able to achieve fantastic results. Kind regards

Joe & Olga Palmieri - St Helens Park NSW

Liverpool Council - 21st January, 2015

Total Rock Concepts was engaged to carry out rock work at 5 different childcare centres throughout Liverpool Council are during 2012-2015. Total Rock Concepts were involved from the initial design stage to completion of the work. Oliver Gaut was the main contact for all projects and showed a very high standard of professionalism and understanding towards the main goal for the childcare centres. Total Rock Concepts were very trustworthy and would always go above and beyond their work schedule for the satisfaction of the client. I would not hesitate to recommend them for future work. Regards

Nick Bolton - Parks Coordinator Liverpool Council

Never Been Disappointed - 1st July 2013

I have been using Total Rock Concepts for several years now. They have worked at both locations at my childcare centres as well as my personal residence. Oliver and his team designed and delivered non-structural timberwork with seating and man made rock gardens for the children to enhance on their natural play. The children at Pied Piper Kindergarten absolutely love their new gardens and we thank Oliver and his team. They provide a good quality service at an affordable price and I have never been disappointed in either facet of their business. Oliver and his team are dedicated, professional, fair and honest. They work very carefully with you, and together you decide on the best approach for your proposed works. The quality of the work is impeccable largely due to their high standard of product choice and workmanship and the result is amazing. Total Rock Concepts has fulfilled every expectation that I had. I highly recommend Total Rock Concepts and would be more than happy to speak to any perspective client about my wonderful experience. Yours sincerely Director/Owner Pied Piper Kindergarten Mb: 0418865706

Terri Gee-Molloy - Pied Piper Kindergarten

Exceeded My Expectations - 22nd February, 2015

I hired Oliver Gaut from Total Rock Concepts to do some work at my property, which included a feature artificial rock garden, children's waterslide and man made rock waterfall. I would be be more than happy to to use his services again and would not hesitate to recommend Total Rock Concepts to others. They produced quality work, which exceeded my expectations and while doing so, also made the process as painless as possible for us, while not cutting corners and keeping to the quality of work they were also reasonable in cost and made sure to keep within our budget. Oliver and his team were unfailingly polite, honest, helpful and very pleasant to deal with. It is with pleasure, I highly recommend the services of Oliver and his team to anyone needing quality work done, you will not be disappointed. Yours faithfully

Peta Appleroth - TALBOT PARK CANINE LODGE

Made Our Makeover A Breeze - 12th October, 2013

Dear Oliver Kristy and I would like to express our greatest gratitude on the beautiful new yard you have created for Kristy, myself and our 6 children. This is the third time we have had you here to work on our property and thought you would appreciate a bit of feedback. From what was a very plain area, you have turned it into something quite spectacular. We have never seen the kids spend more time than they are now in their backyard. It has added value to our home and has created a wonderful life style for us. You made making decisions very easy, you knowledge and ideas really helped us see the bigger picture, also allowing to work at budget which still has made an astounding difference. Your workmanship creating the Artificial Rock, your endless help, nothing is ever a problem for you and your team. All our questions were answered and just putting our mind at ease made this makeover a breeze. What we loved most, is that you left our place spotless after all the work that was entailed so we could just enjoy our new backyard. I would like to also express our thanks to Glen your employee who was fabulous to work with. I would not hesitate in recommending Total Rock Concepts, in fact, I have heard that my word of mouth has led you to more work. Word of mouth is the best business to have and you deserve it! Once again, thank you from Kristy, myself and our little family. Hope to get you back someday soon. Best regards

Brad & Kristy Yates - BJ's Tree Service

Excellent Service, price & advice - August, 2011

I came into contact with Oliver in 2010, when I was procuring the services of an Artificial Rock Landscaper. Oliver's name was passed onto me from a previous satisfied customer. I was installing a large in ground concrete pool and required extensive Artificial Rock Work to dress the whole site. I found Oliver to be very informative in regards to the proposed works, he explained the process in detail so that I was fully aware of the end product. Oliver and his team had to work closely with the pool installers and was able to advise me of several structural issues that these installers had ignored, which, left unattended would have caused major problems in the long term. These problems caused several days delay, I expected I would receive an escalation in cost from Oliver as these delays had hindered his schedule, and as the saying goes "time is money". Oliver continued the project over the next month and was very accommodating with the numerous additional features and alterations my wife requested. Throughout the entire project, Oliver would keep me updated and went out of his way to ensure we would be very happy with the end result. His customer service was excellent. When all the work was completed, I could not have been more pleased with the end product, the quality of workmanship and the communication process throughout was outstanding (very rare in the building trade). When I requested the final account (I was expecting a substantial variance due to the additional undertakings we had requested), I was shocked when Oliver informed me that our original price still stood. Knowing the extra work he had performed and the additional hours spent on our job site I was embarrassed that he would not accept anything further. Oliver has since returned to perform other landscaping projects at my property, the results again as always the same, excellent service, price and advice. I have no hesitation in offering this reference on behalf of Oliver Gaut and Total Rock Concepts. My dealings with him over the past few years have proved to me that he is a rare breed in todays society, he is honest, fair and true to his word. He delivers more than he promises and goes to any length to maintain a satisfied customer. Yours faithfully

Rodney McHugh - Minto Heights

Artistic & Structurally Sound - 14th May, 2014

I have recently engaged the company Total Rock Concepts to carry out some landscaping work on a concrete swimming pool. The work involved creating Artificial Rock features. The project was completed very efficiently. The structure of the man made rock are both artistic and structurally sound. Oliver provided great service and I would not hesitate to recommend him. Yours sincerely

R.J. Mathews (Director) - HILTON HOMES PTY LTD

Great Customer Care & Honesty - 1st July, 2014

I appointed Oliver Gaut from Total Rock Concepts to complete work for me. This work was replace timber work on my existing deck and add an Artificial Rock Waterfall to my pool. Oliver displayed professionalism at all times, the workmanship completed was excellent. I am delighted with all aspects of the work completed and truly love what the Fake Rock has done to my landscape. It looks completely like natural rock. Thank you sincerely, and I would not hesitate to recommend Oliver Gaut. Kind regards

Veronique Besnard - Bow Bowing

Backyard Dreams Fulfilled - January, 2007

Dear Oliver and Team. My family and I would like to thank you and your team personally for the fantastic project in installing our concrete pool this summer. From the time we had contacted you in September 2006, you displayed a very professional and honest approach. The entire process from the initial design, arranging of the contractors and suppliers, to the final moment the kids jumped in the water was absolutely flawless. You communicated with both myself and my wife your thoughts and intentions on the best possible location and structure suitable to our budget. It was always a dream of ours to own a pool, you were really outstanding. The last day you completed the rockery, I had arrived home from work that afternoon and walked straight outside. My jaw dropped and I honestly believed I was in a resort. We now have a completely different lifestyle to look forward to. Thank you! I would not hesitate in recommending your services to any person wishing to have their backyard dreams fulfilled. Kind regards

Mariano & Zofia Moscabenny